Question 1

Can I include someone that has passed away?

Accepted Answer

I am honoured you would consider me for such a special idea. Unfortunately, I do not offer the service of adding additional people/ pets to the painting of the couple.

Question 2

Can you include pets in the painting?

Accepted Answer

I no longer include pets in my paintings. While I previously offered this service, I found that I couldn't confidently capture them to my satisfaction. Thank you for understanding!

Question 3

Should we provide you with a meal at the reception?

Accepted Answer

There's no need to provide me with a meal at the reception. I always bring my own supplies. While I deeply appreciate the gesture from couples who do offer, it is not an expectation.

Question 4

Is it possible to request a larger painting?

Accepted Answer

I specialize in creating 16x20 inch paintings, which I can confidently complete within the time frame of your event. If you're looking for a larger piece, I recommend exploring other artists who may offer that option.

Question 5

Do you travel outside of the 50km radius for a fee?

Accepted Answer

Unfortunately I do not travel outside of a 50km radius from where I am located in south Sydney due to time constraints, therefore travel fee's are not required.

Question 6

Can you start the painting at the reception?

Accepted Answer

Starting the painting at the reception wouldn't allow enough time to complete 60-80% of the artwork by the end of the night. Therefore, I begin painting earlier in the day to ensure a beautiful finished piece.

Question 7

What is your cancellation policy?

Accepted Answer

If you need to cancel or postpone your wedding, please note that the deposit is non-refundable. However, in cases of sickness, death, or natural disaster, we can discuss a full refund based on the circumstances.

Question 8

What if you have to cancel on our wedding?

Accepted Answer

On the very very off chance that this would ever happen... If the cancellation is within two weeks of the wedding date- I will refund you the full amount and even paint a photograph from the day to make it up to you. But again, it's very very unlikely this should ever happen.

Frequently Asked Questions