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Frequently Asked Questions
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Can I include someone that has passed away?I am honoured you would consider me for such a special idea. Unfortunately, I do not offer the service of adding additional people/ pets to the painting of the couple.
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Do you paint pets too?Unfortunately, I do not add pets to paintings. If you are comparing to work in my portfolio- this was a service that was previously available however, I have realised I do not feel confident adding them in and thus have removed the option; sorry!
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Do I need to buy you a plate of food at the reception?Not at all, I will always bring my own supplies, you're supporting me enough! I am absolutely thrilled and extremely grateful to the couples who have provided me with food- but it not an expectation 😊
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Can I change the size of the painting?Unfortunately, I cannot commit to a larger sized painting. The size chosen is what I excel with, and that I can confidently complete within the set time. Many companies offer larger sized pieces, so it is worth exploring all options.
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Do you travel outside of the 50km radius for a fee?Unfortunately I do not travel outside of a 50km radius from where I am located in south Sydney due to time constraints, therefore travel fee's are not required.
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Can you paint from the reception?Unfortunately, it would not leave enough time for me to complete 60-80% of the painting before the end of the night.
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What happens if I cancel the wedding?In the unfortunate event that you need to cancel or postpone your wedding, the deposit is non-refundable. However, full refunds are circumstantial, and we will work that out for example: sickness, death, or natural disaster.
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What if you have to cancel on our wedding?On the very very off chance that this would ever happen... If the cancellation is within two weeks of the wedding date- I will refund you the full amount and even paint a photograph from the day to make it up to you. But again, it's very very unlikely this should ever happen.
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